Skip to main contentSkip to content

Cooling Tower Water Treatment: A Complete Guide

By the Grupo Eytra technical team · · English edition

In short

The three main problems in cooling towers, corrosion, scale and biological fouling, and how an effective chemical treatment program keeps them under control.

In this article
Cooling tower with chemical treatment equipment

Cooling towers are critical equipment in hotels, shopping centers, industrial plants and HVAC systems. They reject the heat produced by chillers, compressors and industrial processes by evaporating a fraction of the recirculating water. That evaporation, however, concentrates the dissolved mineral salts in the water and creates conditions for three main problems: corrosion, scale and microbiological growth.

A well-designed, well-run chemical treatment program for cooling towers and boilers is the difference between an efficient, reliable system and one that suffers premature failures, high maintenance costs and health risks.

How a cooling tower works

To understand the problems, start with the process:

  1. Hot water from the process reaches the tower and is distributed over the fill
  2. A fan forces or induces airflow through the fill
  3. A fraction of the water evaporates (typically 1–2% of the recirculation flow), absorbing the heat
  4. The cooled water collects in the basin and is recirculated to the process
  5. Because only pure water (H₂O) evaporates, the mineral salts concentrate in the water left behind

That concentration of salts is the root of the three main problems. If the makeup water has 300 mg/L of TDS and the tower runs at 4 cycles of concentration, the recirculating water will have about 1,200 mg/L of TDS.

The three main problems

1. Corrosion

Corrosion is the electrochemical destruction of the metals in the system: carbon steel piping, copper condenser tubes, and the tower basin and structure.

Contributing factors:

  • Low pH (< 7.0)
  • High chlorides and sulfates (from concentration)
  • Dissolved oxygen (always high in towers because of aeration)
  • High temperature
  • Sulfate-reducing bacteria (microbiologically influenced corrosion, MIC)
  • Low flow or stagnation

Consequences:

  • Perforated condenser tubes (water leaking into the refrigerant)
  • Shorter equipment life
  • Recirculating water contaminated with corrosion products (rust)
  • Unplanned failures and high repair costs

Control parameters:

IndicatorAcceptable rangeMeasurement method
Corrosion rate (carbon steel)< 3 mpy (mils per year)Corrosion coupons
Corrosion rate (copper)< 0.5 mpyCorrosion coupons
Dissolved iron in water< 1.0 mg/LColorimetry
Dissolved copper in water< 0.1 mg/LColorimetry

2. Scale

Scale is the deposit of minerals on heat transfer surfaces, piping and fill. The most common type is calcium carbonate (CaCO₃), but calcium sulfate, calcium phosphate and silica can also form.

Contributing factors:

  • High hardness, common on the Yucatán Peninsula: our own tests of untreated water range from 360 to 492 mg/L as CaCO₃ in the Cancún Hotel Zone (median 408), and a median of 670 mg/L in Riviera Maya wells
  • High alkalinity
  • High pH (> 8.5)
  • High temperature on heat transfer surfaces
  • High cycles of concentration
  • A positive Langelier Saturation Index (LSI)

Consequences:

  • Lower heat transfer efficiency: even a thin layer of calcium carbonate insulates the condenser tubes
  • Higher compressor energy use
  • Clogged distribution nozzles and fill
  • Overpressure in recirculation pumps

Control parameters:

IndicatorTarget valueMeaning
Langelier Saturation Index (LSI)−0.5 to +0.5Balance between scaling and corrosion
Calcium hardness (recirculating)< 800 mg/L CaCO₃Depends on cycles of concentration
Silica (recirculating)< 150 mg/L SiO₂Prevents silica deposits
Phosphate (if a phosphate inhibitor is used)Per productAvoids calcium phosphate deposits

3. Biological fouling (biofilm)

The growth of microorganisms (bacteria, algae, fungi) forms a biofilm that sticks to system surfaces, especially fill, basins and condenser tubes.

Contributing factors:

  • Water temperature (25–45 °C, ideal for growth)
  • Nutrients (phosphates, nitrates, organic matter)
  • Sunlight (promotes algae in the basin and exposed fill)
  • Insufficient or poorly dosed biocide
  • Dead legs and stagnant zones

Consequences:

  • Lower heat transfer efficiency
  • Under-deposit corrosion (MIC)
  • Clogged fill and nozzles
  • Risk of Legionella pneumophila growth (a health risk); see our Legionella testing page
  • Odors and visual deterioration

Chemicals for each problem

A comprehensive chemical treatment program for cooling towers includes four categories of products:

Corrosion inhibitors

TypeMechanismMetals protectedTypical dose
Phosphates (orthophosphate, polyphosphate)Forms a cathodic iron phosphate filmCarbon steel5–15 mg/L as PO₄
MolybdatesForms an anodic filmCarbon steel, galvanized5–10 mg/L as MoO₄
Azoles (tolyltriazole, benzotriazole)Forms a protective complexCopper and copper alloys2–5 mg/L as active azole
Organic film formersAdsorption on the metal surfaceMultimetalPer product
ZincForms a protective cathodic depositCarbon steel1–3 mg/L as Zn

Scale inhibitors and dispersants

TypeMechanismMain application
Phosphonates (HEDP, ATMP)Inhibit CaCO₃ crystallizationCalcium carbonate prevention
Polymers (PAA, PMA)Disperse particles and modify crystalsGeneral deposit control
Sulfonated copolymersDisperse and stabilize silicaWater with high silica
Phosphinocarboxylic acid (POCA)Inhibition and dispersionHigh-hardness towers

Oxidizing biocides

ProductUse concentrationFrequencyAdvantages
Sodium hypochlorite (NaOCl)0.5–1.0 mg/L free chlorineContinuous or intermittentEconomical, easy to use
Chlorine dioxide (ClO₂)0.1–0.5 mg/LContinuousEffective at high pH, forms no THMs
Bromine (NaBr + NaOCl)0.5–1.0 mg/L as Br₂Continuous or intermittentMore effective than chlorine at pH > 8
Ozone (O₃)0.2–0.5 mg/LContinuousPowerful oxidant, no residues

Non-oxidizing biocides

ProductUse concentrationFrequencyAdvantages
Glutaraldehyde50–150 mg/LWeekly slug doseBroad spectrum, fast acting
Isothiazolinones50–100 mg/LWeekly or biweekly slugEffective against established biofilm
DBNPA10–50 mg/LSlug 2–3 times a weekBreaks down quickly, short half-life
Quaternary ammonium compounds (QAC)50–200 mg/LWeekly slug doseSurfactant, penetrates biofilm

The best strategy is to alternate non-oxidizing biocides so microorganisms do not develop resistance, combined with an oxidizing biocide dosed continuously or semi-continuously.

Cycles of concentration: the critical balance

Cycles of concentration (COC) determine how efficiently water is used and how much risk the system runs:

CyclesWater savings vs. 1 cycleScaling riskCorrosion risk
250%LowLow
367%ModerateLow
475%Moderate–highModerate
580%HighModerate
6+> 83%Very highHigh

With makeup water at 408 mg/L of total hardness as CaCO₃ (the median of our tests of untreated water in the Cancún Hotel Zone), running at 4 cycles would mean about 1,632 mg/L as CaCO₃ in the recirculating water, which calls for a robust scale inhibitor program. Most systems in the area run best at 3–4 cycles of concentration.

Blowdown needed to hold the target cycles:

Blowdown (L/min) = Evaporation (L/min) / (COC − 1)

Monitoring the key parameters

A chemical treatment program needs regular monitoring to adjust the doses:

ParameterFrequencyMethodTarget
pHDailyDigital meter7.0–8.5
Conductivity / TDSDailyConductivity meterPer target COC
Free chlorine or bromineDailyDPD colorimetric0.3–1.0 mg/L
Calcium hardness2–3 times a weekEDTA titrationCOC × makeup hardness
AlkalinityWeeklyTitrationPer COC
Dissolved ironWeeklyColorimetry< 1.0 mg/L
Dissolved copperWeeklyColorimetry< 0.1 mg/L
Phosphate (if used)2–3 times a weekColorimetryPer program
Langelier Saturation IndexWeeklyCalculation−0.5 to +0.5
Bacteria count (dip slides)WeeklyDip slide< 10⁴ CFU/mL
Legionella (if applicable)QuarterlyExternal laboratory< 1,000 CFU/L

A complete program for cooling towers in Cancún and the Riviera Maya typically includes:

  1. Multimetal corrosion inhibitor: protection for carbon steel and the copper in the condenser.
  2. Scale inhibitor and dispersant: formulated for high-hardness water.
  3. Oxidizing biocide: sodium hypochlorite or bromine, dosed continuously with ORP control.
  4. Non-oxidizing biocide: a weekly slug dose, alternating products.
  5. Automatic blowdown control: based on conductivity, to hold the optimal cycles.
  6. Corrosion coupons: for monthly monitoring of the corrosion rate.
  7. Laboratory monitoring: weekly testing of the control parameters.

Dosing: fixed-rate vs. proportional

MethodDescriptionAdvantagesDrawbacks
Fixed-rate (metering pump at constant rate)Constant injection in mL/minSimple, economicalDoes not follow load changes
Proportional to makeup flowInjection in proportion to incoming waterBetter residual controlNeeds a flow meter
ORP control (oxidizing biocide)Automatic dosing based on ORPPrecise disinfection controlNeeds a controller and probe
Conductivity control (blowdown)Automatic blowdown at the target TDSOptimizes water and chemical useNeeds a controller

Combining flow-proportional dosing for inhibitors with ORP control for the oxidizing biocide is best practice for medium and large systems.

The cost of treating vs. not treating

ItemWith treatmentWithout treatment
Monthly chemical costA fixed, budgeted line itemNone
Chiller efficiencyClose to designLower, as scale builds up
Energy useAs designedHigher every month the scale stays
Condenser lifeAs specified by the makerShortened by corrosion and scale
Condenser retubingNot neededA major capital expense
Legionella riskControlledHigh

Scale and corrosion carry energy and repair costs that a treatment program is designed to avoid.


Optimize the treatment of your cooling towers

At Grupo Eytra we design and run chemical treatment programs for the water conditions of the Yucatán Peninsula. The service includes the chemicals, weekly monitoring, corrosion coupons and monthly performance reports.

Request an assessment of your cooling tower →

Is your cooling tower under control?

An assessment of your water, a chemical program and monthly monitoring for towers in Cancún and the Riviera Maya