Hotel water treatment and testing

Yes. Samples are collected under chain of custody and analyzed with the methods of the official Mexican standards in laboratories accredited by EMA, Mexico’s accreditation body.

Yes. We can start with laboratory testing only, as an independent check on what your current supplier doses.

From Cancún to Tulum, sampling is included in the quote. Cozumel, Mérida and Ciudad del Carmen are served with a quoted travel charge.

Yes. We serve hotels and resorts in the Cancún Hotel Zone, Costa Mujeres, Playa del Carmen, Playacar, Puerto Morelos, Tulum and the rest of the Riviera Maya, with technical visits, scheduled sampling and chemical supply. Water treatment in Cancún →

Grupo Eytra collects the sample at your hotel in Cancún, Puerto Morelos, Playa del Carmen and the Riviera Maya down to Tulum, and Legionella pneumophila is analyzed in an EMA-accredited laboratory. Results take 10 to 14 days because of the culture time. With the results, our engineers define the control program for cooling towers, hot water and the plumbing system.

With a program that combines an adequate hot water temperature, a residual disinfectant in the distribution system, biocide treatment in cooling towers, periodic cleaning of tanks and showerheads, and follow-up microbiological testing. We help you define the sampling points and frequency for your hotel.

Comprehensive programs that include chemical treatment for cooling towers, chillers and hot water systems, chemical stabilization of reverse osmosis water, and physicochemical and microbiological testing for health control and regulatory compliance.

The most common are scale in equipment, corrosion in piping, bacterial growth in hot water systems, high energy use, and possible health or environmental non-compliance.

Yes. We test for compliance with standards such as NOM-127 for service water, NOM-245 for pools, and NOM-001 and NOM-002 for wastewater discharges, plus microbiological monitoring for health control.

Yes. You can order a one-time laboratory test, with no commitment, and compare our report with your current provider’s results before making any decision. The test is contracted separately and does not commit you to a treatment program.

Physicochemical parameters such as pH, hardness, alkalinity, conductivity and turbidity, and microbiological parameters such as coliforms, E. coli and potentially harmful bacteria in water systems.

Yes. We supply scale control products, corrosion inhibitors, reverse osmosis water stabilizers, and treatments for cooling and hot water systems.

Yes. We also offer reagents and test kits for parameters such as hardness, free chlorine residual and pH, so hotel operators can run routine water quality checks.

Protection of the plumbing and mechanical systems, more efficient equipment, lower maintenance costs, health control of the water and compliance with the applicable regulations.

NOM-245-SSA1-2010 requires replacing at least 5% of the pool’s total volume every day. This dilutes contaminants that disinfection does not remove, such as chloramines, total dissolved solids and disinfection byproducts. Non-compliance can lead to closure during COFEPRIS inspections.

Biofilm is a layer of microorganisms (bacteria, algae, fungi) that sticks to the inside of pipes, tanks and recirculation equipment. It resists conventional disinfection and can harbor pathogens such as Legionella. It is prevented with chemical treatment programs that include specific biocides, periodic system cleaning and adequate disinfectant residual levels.

Microbiological samples should be analyzed within the first 6 hours, because bacterial populations change quickly. For physicochemical parameters, the maximum is 24 to 72 hours depending on the parameter, with the sample kept refrigerated at 4 °C. Our sample collection service includes chain of custody to keep transport times and conditions within those limits.